This Health, Safety, and Labor Rights Management System (HSLR-MS) provides a structured, proactive framework tailored to the specific operational realities of a digital-first organization.
As a San Francisco-based growth marketing studio specializing in AI and startups, your primary hazards are less about heavy machinery and more about digital burnout, remote ergonomics, and the ethical compliance of a distributed, global workforce.
This system is built upon the continuous improvement Plan-Do-Check-Act (PDCA) cycle, integrating the core principles of ISO 45001 (Occupational Health & Safety) and SA8000 (Social Accountability).
Health, Safety, and Labor Rights Management System
Company: Hockey Stick Growth LLCDomain: hockeystick.io
1. PLAN: Hazard Identification and Risk Assessment
Before implementing controls, we proactively identify and assess risks inherent to our operations and supply chain.
- Ergonomic Assessments: Evaluating remote and home-office workstation setups to prevent musculoskeletal disorders associated with prolonged computer work.
- Psychosocial Risk Mapping: Identifying triggers for stress, digital fatigue, and burnout related to "always-on" remote connectivity and fast-paced client scaling.
- Supply Chain & Vendor Audits: Assessing the labor practices of our international contractors, AI service providers, and hardware vendors to ensure strict alignment with our core human rights commitments (e.g., verifying fair compensation and preventing modern slavery).
2. DO: Implementation and Operational Controls
We mitigate identified risks through concrete resources, training, and operational guardrails.
- Well-being and Ergonomics: Providing guidance and resources (such as equipment stipends) to ensure remote team members have safe, ergonomic workspaces.
- Right to Disconnect: Enforcing clear boundaries on expected communication hours across different time zones to protect mental health and guarantee adequate rest periods.
- Vendor Onboarding: Mandating that all new external partners, freelancers, and SaaS providers acknowledge our baseline labor and ethical standards before contracts are finalized.
- Training and Awareness: Conducting regular training for all team members on remote ergonomics, digital security, mental health resources, and internal grievance procedures.
3. CHECK: Monitoring, Evaluation, and Feedback
We actively monitor the effectiveness of our controls to ensure compliance and team well-being.
- Confidential Reporting Mechanism: Maintaining a secure, anonymous channel for employees and contractors to report safety concerns, harassment, or labor rights violations without fear of retaliation.
- Incident Investigation: Formally documenting and investigating any reported ergonomic injuries, severe burnout cases, or vendor ethical breaches to identify root causes.
- Internal Audits: Conducting periodic reviews of working hours, compensation equity, and contractor agreements to verify compliance with local labor laws and our internal Human Rights Policy.
4. ACT: Management Review and Continuous Improvement
The executive leadership holds ultimate responsibility for ensuring the system evolves alongside the company's growth.
- Annual System Review: Management will review the overall performance of the HSLR-MS, including audit findings, employee feedback, and incident reports, at least once a year.
- Policy Updates: Adapting safety and labor guidelines to account for new geographic locations, emerging AI technologies, and updated global labor regulations.
- Resource Allocation: Committing the necessary financial and personnel resources to close any identified gaps in health, safety, or social accountability.
